Frequently Asked Questions
Does ZYPPAH really stop snoring?
Much of our feedback comes not from our customers themselves, but from their spouses, who are thrilled and grateful that they are now able to sleep the whole night through. Before Zyppah, they’d been kept awake by their spouse’s loud snoring, and often had to resort to sleeping on the couch. We think these eyewitness reports are the best evidence that Zyppah is effective at preventing snoring. (We’ve actually had customers thank us for saving their marriage!)
Is Zyppah comfortable?
While some people love the fit of their Zyppah immediately, many of our customers find that the device takes some time to get used to -- think of it as a short training period while you and your Zyppah get to know one another. As with any oral appliance, getting used to the sensation of having it in your mouth is key. It is very helpful to practice wearing it during the day. In fact, we recommend that you don’t try using it for a full night until you can wear it for an hour during the day time. Don’t lose hope or patience. For some customers, it can take several weeks to become truly comfortable with your Zyppah appliance, but the results are well worth it. Remember, you didn't develop the snoring habit in one night, it makes sense that it will take some time to eliminate it.
How long does ZYPPAH take to work?
For some customers, the Zyppah appliance offers immediate results and instantly more restful sleep. For most, it takes time to become accustomed to having something in your mouth all night. Don’t give up! Give yourself time to get used to your Zyppah appliance. If you need additional suggestions, our customer service team is happy to assist you. Reach them at (855) 954-1900.
Does it matter what side I sleep on?
No, the Zyppah appliance is designed to fit securely in your mouth in all positions. Feel free to sleep however you feel most comfortable! Saying that, sleeping on your side is the most beneficial for reducing your snoring. Lying on the back is usually the worst position for snoring.
How often should I replace my Zyppah?
With normal use, your Zyppah should be replaced every 3-4 months. If you grind your teeth, you may need to replace it more often. Zyppah offers a Loyalty program where we will send you a new appliance every few months at a discounted rate.
Is ZYPPAH worth the price?
There are many devices that claim to be effective; however, there is only one ZYPPAH. In a clinical study, it was proven to be 91% effective. The patented technology was designed by a doctor and a bio-medical engineer. No other device has the patented tongue strap. Is it worth it? What is the value of good sleep? Other devices are not only ineffective, they can also created tooth crowding and significant dental problems. The price of the Zyppah reflects the high quality of the design and materials, as well as the research that went into creating the ultimate non-prescription snore-suppressing device.
How can I clean my Zyppah?
We recommend using the ZYPPAH cleaner as it is the best solution we have found to keeping your mouthpiece clean. If you don't have the Zyppah cleaner, you can try brushing your mouthpiece with your toothbrush and mouthwash. We don’t recommend toothpaste as we find in some cases it can leave a gunky residue over time.
Can my child use a Zyppah?
ZYPPAH is not intended for anyone under the age of 18.
What happens if my dog chews up my Zyppah appliance?
We recommend buying your dog some more appropriate treats! But it is not surprising that your dog went for your mouthpiece. Dogs are attracted to human saliva. So you should be careful and put the mouthpiece in a drawer or in a place where your dog cannot get to it. However, if it does happen, send us back the mouthpiece and a photo of your beloved pooch, and we will send you a replacement -- contact our customer service team at (855) 954-1900 for more details.
Is Zyppah an effective treatment for sleep apnea?
Sleep Apnea is a serious condition and needs to be monitored by a medical professional. We recommend using a doctor that is Sleep Certified (www.sleepcertified.com). In fact, if you bring your Zyppah in when you go see a Sleep Certified clinician, they will give you twice what you paid for your Zyppah toward treatment. While Zyppah can help prevent the snoring and poor sleep associated with sleep apnea, we recommend that you discuss your sleep apnea with your physician and see if Zyppah will complement your recommended treatment plan.
Can the Zyppah appliance be used by someone who has asthma?
We don’t recommend using Zyppah if you’ve been diagnosed with a respiratory disorder, unless you’ve first consulted with your physician. For more information about obtaining a doctor’s release, please contact our customer service team at (855) 954-1900.
I’m currently dealing with dental issues, can I use my Zyppah during this time?
We recommend waiting six months after the completion of dental work before using any oral appliance, unless previously discussed with your dentist. We do not recommend using the appliance if you have gum disease.
I use dentures, is it safe to use the Zyppah appliance?
Zyppah has been successfully used with many patients who have dentures however it is more challenging. xYou fit the Zyppah over the Dentures. You have to wear your Dentures to bed when you use the Zyppah which is a good thing. In some cases where the Zyppah is falling out of your mouth, we recommend getting and using a “Chin Strap” with the Zyppah. This combination will often provide excellent results.
Will the Zyppah appliance work with my crowns?
If you have crowns, you should always consult your dentist when using an oral appliance. Should they approve, having them help with the molding process will eliminate any complications.
I’ve been diagnosed with TMJ. Can I use Zyppah?
We’re sorry, but the Zyppah appliance is not recommended for people who suffer from TMJ. Once your TMJ issues are handled and you are pain-free, consult with your Dentist as they might then approve your using a Zyppah. If you have any questions, go to www.SleepCertified.com where you can find a Dentist trained specifically in treating Snoring & Sleep Apnea with oral appliances like the Zyppah.
Is the Zyppah appliance safe to use if I have a latex allergy?
Yes! We’re happy to say that the Zyppah appliance is 100% latex and BPA free. Still, when you are known to be allergic to items like “Latex”, it is always smart to test them during the day while you are awake for at least an hour to insure there is no issue. If you have any kind of adverse reaction, immediately stop using the Zyppah and get medical help.
I have bruxism and grind my teeth. Will Zyppah work for me?
User adjustability is something we DO NOT recommend. The Zyppah is safe and effective and does not require any adjYes, Zyppah will still work for you. Due to the grinding, you may have to replace it more often, but it will reduce the damage that grinding does to your teeth.
I have a very wide jaw. Will Zyppah work for me?
Almost everyone’s front 6 teeth are the same width and even though your back teeth might be outside the appliance, it will still work very effectively. Additionally, the soft material when heated, can be moved wider to make the appliance achieve a better fit during the molding phase. Please feel free to contact our customer service team if you have any questions, discomfort or pain.
I have an underbite where my lower teeth are in front of my upper teeth. Is this appliance safe for me to use?
If you have a slight underbite, then do not jut out your jaw during the molding process. Instead, leave your lower jaw in its normal position as much as possible. If you have a more pronounced overbite, you can try turning the appliance upside down to achieve a more comfortable fit.
I have an overbite where my lower teeth are very behind my upper teeth. Is the ZYPPAH appliance safe for me to use?
Depending on the severity of your overbite, you may be able to use the Zyppah appliance. A more severe overbite may require a more specialized appliance available through a Sleep Certified professional.
No matter what I do, the device doesn’t fit my mouth. What can I do?
The Zyppah appliance is designed to fit the average mouth. If it is either too large or too small for a comfortable fit, a more specialized device from Sleep Certified would be more appropriate. But first call our Customer Service team at (800) 875-3370 who might be able to help you get it to fit. If successful, you and your bed partner will be quickly enjoying a quiet night’s sleep.
I’m having trouble molding my Zyppah properly. Can you help?
Please contact our customer service team at (855) 954-1900 for assistance with molding the appliance. They will be happy to walk you through the process and address any other questions or concerns you may have. Additionally, you can have your dentist assist you in achieving a comfortable fit!
My Zyppah keeps falling out of my mouth, how can I fix this?
The Zyppah appliance is designed to fit securely in your mouth through its molding process. If your appliance isn’t molded properly, you can remold it to achieve a better fit. Please contact our customer service team at (855) 954-1900 for direction.
Do I need to purchase a chin strap for it?
In most cases, there is no need for a chin strap. If your appliance is fitting comfortably but it keeps falling out or you are experiencing dry mouth, then purchasing an inexpensive chin strap will solve these issues. If you are having these issues, a chin strap will in most cases, make the Zyppah even more effective.
I’m experiencing pain while using my Zyppah appliance. What should I do?
We definitely don't want you to sacrifice pain for relief. Please stop using the Zyppah immediately and call our customer service team at (855) 954-1900. We have some useful tips that will provide a better outcome during the remolding process.
The appliance is making me drool and salivate, is this normal?
If you have never used an oral appliance before, this is a normal reaction. Your brain is interpreting the Zyppah appliance as food and your glands are reacting accordingly! With time and patience, this will subside. Wearing the appliance for small periods of time throughout the day and for one hour before bed will allow you to get used to the appliance and stop the excessive saliva production before falling asleep. This typically takes a few days up to 3 weeks.
The appliance is making it hard to breathe or triggering my gag reflex, what can I do?
Some of our customers have found that using any oral device causes their throats and nose to close as part of a protective instinct, which blocks the airways and causes breathing difficulties. We have found that using nasal strips in conjunction with your appliance eliminates these reactions. It is also very helpful to wear the appliance for small periods of time throughout the day -- start with 5-10 seconds and slowly work up from there. This will allow you to become accustomed to having the appliance in your mouth. Do not try to wear the Zyppah to bed until you can comfortably wear it for at least an hour while awake during the day. This will probably take an adaptation period from 1 - 3 weeks.
I love my Zyppah, but I don’t love the dry mouth I’m experiencing. Can you help?
Don’t worry, this issue is easily fixed! Dip the back of the appliance into hot water for 10 seconds and pull down on the strap gently to loosen. Then place it back in your mouth and while biting down, push your tongue against the strap to continue stretching it for another 60 seconds.
I’ve used a TAP device -- what is the difference?
The Zyppah appliance is a self-molding, boil-and bite-device that is designed to fit your unique bite, while the TAP device is a custom-made, adjustable appliance that has to be fitted by a Dentist and is therefore much more expensive. The key difference however is the Zyppah patented tongue strap. The TAP works by bringing your jaw forward but doesn’t directly address the tongue falling back, one of the primary causes of Snoring. The Zyppah is the only mouthpiece that both brings the jaw forward and keeps the tongue from falling back.
Is the Zyppah different than the Herbst device?
The Herbst device is an adjustable metal appliance. The Zyppah appliance is not adjustable--instead, it is a self-molding, boil-and bite-device that forms to fit your mouth. Similar to the TAP, the Herbst works by bringing the jaw forward. The Zyppah is the only mouthpiece with a patented strap to directly keep the tongue from falling back, which is the major cause of snoring. It is why during a clinical study of almost 600 people, 91% felt it improved their snoring.